Beto
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총 활동 수125
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수0명
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나를 팔로우하는 사용자 수2명
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투표 수2
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플랜 수27
활동 개요
Beto님의 최근 활동-
Beto님이 에 댓글을 입력함
Hi ZenIT thank you for your question!Unfortunately, I am afraid that at this time, the integration with Microsoft Teams is strictly one-to-one. Additionally, this integration is not developed by Ze...
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Beto님이 에 댓글을 입력함
¡Hola Mónica! Muchas gracias por su pregunta. ¡Sí! Puedo confirmar que en efecto es posible utilizar el contenido dinámico en las opciones que se configuran cuando una encuesta es Negativa. Lo prim...
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Beto님이 에 댓글을 입력함
Hello Ecbo, I hope you are well! Thank you for your question. You are able to choose between calendar or business hours on any Automation time condition, but you cannot define what those hours are ...
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Beto님이 에 댓글을 입력함
Hello Shannon, I hope you are well! Thank you for your question. Unfortunately, as of this writing, the pre-chat form does not support markdown or HTML, so it is currently not possible to add a hyp...
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Hello Jeff, thank you for your question! The rule of a ticket field being "required to solve a ticket" is bypassed by Business Rules (like Triggers and Automations) as you can see on this article a...
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¡Hola Rocío, muchas gracias por tu pregunta! En efecto, la integración explicada en este artículo es para poder conectar su cuenta de Instagram directamente con Zendesk, y sin necesidad de aplicaci...
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Hello mfg, thank you for your question! Currently, this is not an option, I'm afraid. Once you have opened the customization options, if you open the Help Centre it will open in preview mode and yo...
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Hello Emily, thank you for your question! Unfortunately, I'm afraid that what you are asking is not currently possible. There is no way (as of now) to disable the ability of adding comments for end...
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Beto님이 에 댓글을 입력함
Hello Chad, thank you for your question! Indeed, this is the expected behaviour at the moment. I'm afraid that the default Automation cannot have it's title edited for now. You are correct that if ...
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Beto님이 에 댓글을 입력함
Hi Laica,I have created a ticket on your behalf so that we can investigate this furtherKindly check your email for updates. Thanks!