Brenda Cardinez
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총 활동 수42
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수0명
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나를 팔로우하는 사용자 수1명
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투표 수1
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플랜 수22
활동 개요
Brenda Cardinez님의 최근 활동-
Brenda Cardinez님이 에 댓글을 입력함
Hi Johannes, To route tickets based on the channel they were created at and from the initial comments, you would need to use the condition "channel is Whatsapp" instead of "Updated via Whatsapp". ...
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Brenda Cardinez님이 에 댓글을 입력함
Hi Joanna, To know more about your use case, I'll take our discussion offline for now and convert this into a ticket. Thank you!
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Brenda Cardinez님이 에 댓글을 입력함
Hi Ferenc, I'm going to bring this into a ticket so we can look into this further with you. You'll receive an email shortly stating your ticket has been created.
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Brenda Cardinez님이 에 댓글을 입력함
Hi Shirley, You can use the show user endpoint to obtain that information from a ticket. For more information about this, see the article: https://developer.zendesk.com/api-reference/ticketing/use...
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Brenda Cardinez님이 에 댓글을 입력함
Hi Cedric, I'm going to bring this into a ticket so we can look into this further with you. You'll receive an email shortly stating your ticket has been created. :)
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Brenda Cardinez님이 에 댓글을 입력함
Hi Cj, I'm going to bring this into a ticket so we can look into this further with you. You'll receive an email shortly stating your ticket has been created. :)
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Brenda Cardinez님이 에 댓글을 입력함
Hi Jim,No worries, I'm going to bring this into a ticket so we can look into this further with you. You'll receive an email shortly stating your ticket has been created.
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Brenda Cardinez님이 에 댓글을 입력함
Hi Sydney, Please disregard my previous comment, it is intended for a different post. I'm going to bring this into a ticket so we can look into this further with you. You'll receive an email shortl...
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Brenda Cardinez님이 에 댓글을 입력함
Hi Sydney,Thanks for contacting Zendesk's Advocacy team! If you're referring to creating proactive SMS tickets, then it is possible by creating a trigger. You may check this article about Start a ...
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Brenda Cardinez님이 에 댓글을 입력함
Hi Gerardo, I'm going to bring this into a ticket so we can look into this further with you. You'll receive an email shortly stating your ticket has been created. :) Thanks!