Brett Bowser
-
총 활동 수2182
-
마지막 활동
-
회원 가입일
-
내가 팔로우하는 사용자 수0명
-
나를 팔로우하는 사용자 수15명
-
투표 수53
-
플랜 수978
활동 개요
Brett Bowser님의 최근 활동-
Brett Bowser님이 에 댓글을 입력함
Hey John,I would recommend reaching out to our Customer Care team using the steps mentioned in this article: https://support.zendesk.com/hc/en-us/articles/4408843597850-Contacting-Zendesk-Customer-...
-
Brett Bowser님이 에 댓글을 입력함
Hey Jayden,I did some digging on my end and it doesn't look like natively you can just view the PDF while in a ticket without downloading. That being said, it may be worth taking a look at our app ...
-
Brett Bowser님이 에 댓글을 입력함
Hey Keilah,Thanks for reaching out! You can watch the recording for the event here: https://www.youtube.com/watch?v=zhIzNDOEMn4Let me know if you have any other questions!
-
Brett Bowser님이 에 댓글을 입력함
Hey Austin, Thanks for bringing this to our attention. I'm going to reach out internally to see why there hasn't been any follow-up on your ticket and see if there's anything I can do to help exped...
-
Brett Bowser님이 에 댓글을 입력함
Hey Christine, Thanks for confirming. I will create a ticket for you and escalate this to our Customer Care team so they can follow up. I'm not quite sure why it wouldn't be showing up for you as a...
-
Brett Bowser님이 에 댓글을 입력함
Hey Daniel, Sorry to hear you haven't been able to get ahold of our Customer Care team team to get your issue resolved. Any chance you can share the ticket # you received when you reached out? I wa...
-
Brett Bowser님이 에 댓글을 입력함
Hey Raphaël, It looks like you have a conversation open with our Customer Care team regarding this issue. We will continue working with you there to get this issue resolved. Cheers!
-
Brett Bowser님이 에 댓글을 입력함
Hey Vegard,There's no way to only include tickets with attachments in a view. However you could use the search functionality to pull all tickets with an attachment. More information here: Searching...
-
Brett Bowser님이 에 댓글을 입력함
Hey Christine, Can you click into the app within the page you shared in your screenshot? I'm wondering if the "Hide the app from agents" option is enabled and that's why it keeps disappearing for y...
-
Brett Bowser님이 에 댓글을 입력함
Hey Mark, Just to confirm, you've followed these instructions for enabling custom ticket statuses first correct? EAP docs: Enabling Ticket Statuses Let me know!