Charles Nadeau
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Charles Nadeau의 활동에 대한 투표 수-
Hi JC, The links should now work:https://support.zendesk.com/hc/en-us/articles/4408888481178 Both should now go to the same, second article. The content on the second article is customized dependi...
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Hi Jaimin, You can combine the info in the article about searching tickets with Python with the API doc on searching the Help Center. The Python is the same in both cases -- just the query paramete...
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Please note that this article applies to Chat-only accounts. There are two main types of Chat accounts: Chat-only offers Zendesk Chat communication with your customers, and nothing else. Chat +...
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Hi Benjamin, You retrieve the app_guid parameter from the initial page request by Support when your app starts. For details on getting the parameter, see: https://develop.zendesk.com/hc/en-us/artic...
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Hi Jonah, The easiest way is to use the Python JSON library to convert Python dictionaries to JSON objects before sending them off in your API requests. See https://docs.python.org/3.7/library/json...
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Hi Jonah, Double quotes are required in JSON for strings. From json.org: "A value can be a string in double quotes, or a number, or true or false or null, or an object or an array. " Charles
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Hi Jon, Zendesk only implements CORS for API requests authenticated with OAuth access tokens, not basic authentication. Example: request.setRequestHeader("Authorization", "Bearer " + access_token);...
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Hi Michel, You’d add the article content to the body property of the translation. Example: {"translation": {"body": "This article contains tips and tricks."}} However, the API expects JSON data. W...
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Hi Valery, unfortunately we don't have a script for the use case I'm describing. Our team publishes articles manually. To track which article in Help Center that a DITA file corresponds to, we use ...
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Hi Andreas, You could also use a List Articles endpoint then filter the results by `"draft" == true` . The pseudo-code could look like this: draft_articles = []url = "https://example.zendesk.com/ap...