Christine
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총 활동 수357
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수0명
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나를 팔로우하는 사용자 수5명
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투표 수1
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플랜 수76
활동 개요
Christine님의 최근 활동-
Christine님이 에 댓글을 입력함
Hi Christina, It appears that you have posted a duplicate for a similar question, I'm re-sharing my response to your previous comment, just in case you missed it. There isn't a native way in Expl...
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Christine님이 에 댓글을 입력함
Hi Christina,It appears that you have posted a duplicate for a similar question, I'm re-sharing my response to your previous comment, just in case you missed it. There isn't a native way in Explo...
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Hi Christina,There isn't a native way in Explore to get a report on which particular article has been viewed prior to ticket creation.However, there are three workarounds that might suit your workf...
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Hi Igor,The Google Analytics service it provides has tools for everything from search analytics to ticket-deflection tracking.Before you do anything, enable Google Analytics for your help center, s...
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Hi Robb,You are correct, you can find the Deal ID in Sell by clicking a deal and checking the URL. Additionally, they can be obtained via the API, by calling this particular endpoint here ~https:/...
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Hi Schrader,That is the expected behavior. Assigned tickets to an unavailable agent who sets their status using the OOO app won't re-assign, this is outlined as one of the limitations of the app in...
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Hi Patrik,If you will be using the widget for the help center, there's no need to manually add it to the Help Center theme it is automatically added, you only need to activate the widget and the he...
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Hi Patrik,To use the Chat functionality, you just have to enable Chat on your widget. Depending on the version of Chat that you are using on your account. See Determining your Zendesk Chat account ...
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Hi Patrik, We do not have a demo template for custom themes, for both the Help Center and the Widget. Natively, you can define where on the page the frame is located, select colors for text and fra...
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Hi Regina,I see that you already raised a support ticket related to this, our team will continue to assist you on the ticket.Kindly check your email for updates. Thank you!