Christopher Kennedy
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Hi Kartik, Can you share what navigation steps you're taking in the app? Also is the app crashing? Or are you just not seeing the JWT identity set?
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Hi Vishaal, Tickets are automatically created for chats. Are you experiencing an issue where you're not seeing a ticket for a chat?
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Hello, Does you also encounter this with previous versions?
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Hi Alberto, Can you share the snippet you're including (go ahead and redact the key itself before sharing)?
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Hi Fabio, For Chat, you must create the OAuth client from the Chat dashboard rather than Support admin settings. Check out our tutorial for generating an OAuth token for Chat.
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Hi Maxime, The placeholders you referenced (some_value , in_english, etc) are the dynamic content item names. The translation-specific content tied to those items are dynamic content item variants...
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Hi Samuel, Are you looking to provide no preview in cases where there are images? Or are you looking to do a text-only preview in all cases?
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Hello, I've included you in the open ticket Caleb for more info.
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Hi Slavomír, The Incremental Ticket Metric Events endpoint will return Apply SLA events. These are events where the SLA policy is applied on the ticket or the SLA target on the ticket changes. So...
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No problem. I'm glad to hear you've resolved the error :)