David Hall
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David Hall님이 에 댓글을 입력함
Got it, thank you. As you've probably noted, Appflow can only create or update Zendesk entities and doesn't directly allow for deletion. You could consider a solution that uses Appflow to make a ch...
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Hi Hemanth, just to clarify: - your HR system is the source-of-truth for your users - when users are deleted/deactivated in the HR system they also need to change in Zendesk - you'd like to do this...
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How do I provide feedback for the ZIS Playground Beta?
How to give feedback? This Community forum is the best place to share your feedback, so other customers can join in the conversation and add their own perspectives. When you have feedback to give...
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How do I sign up for the ZIS Playground beta?
ZIS Playground is in open Beta, which means it's available to any Zendesk customer with a Support account on the Suite Growth plan or above, or Support Professional plan or above. ZIS Playground is...
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What is the ZIS Playground App Beta?
ZIS Playground is a “fiddle” or “pen” style tool for developers, so you can quickly learn to use Zendesk Integration Services capabilities, resources, and syntax. ZIS Playground is currently in ope...
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Hi Amanda and Troy. A couple of options you might consider: - If your requirements are fairly simple (e.g. "all new Tickets with the tag "assign_to_sales" should create an Intercom Conversation wi...
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No problem Megumi, thanks for clarifying. We don't have a specific timeframe for adding this feature, but I've captured your feedback and we will use it to help prioritise. In the meantime, you ma...
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Hi Megumi, Thanks for reaching out to us, and I'm sorry it's taken us a while to come back to you. Are you still having this problem? If so, let's create a ticket so we can gather some specific de...
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Hi Megumi, Thanks for your question. We don't have a GET endpoint for bundles at the moment, but we are certainly considering adding something like this. Could you please share some more details ab...
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Hi Dan Ross, for ZIS-based integrations you can use the Succeed and Fail step types to log custom messages into the Integration Log (which is what the Salesforce integration is doing under-the-hood).