Dwight Bussman
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총 활동 수359
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수0명
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나를 팔로우하는 사용자 수4명
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투표 수75
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플랜 수117
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Dwight Bussman님의 최근 활동-
Dwight Bussman님이 에 댓글을 입력함
HeyO Tess, I recommend contacting support to take a closer look into that. I'm not familiar with how the Ada Chat Bot makes its API requests, or what a "Not Computed!" message indicates, but our t...
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Ah - that makes sense why users would be showing up without orgs: the Accounts haven't yet synced over (even though the sync is on). I'd recommend looking into a workflow like this https://support...
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HeyO Kevin O'Brien This can happen if the Contact syncs before the corresponding Account has synced. I suspect if you were to sync an Account (to ensure it had successfully synced at least once), a...
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heyO James Childs Two-way sync is not possible using our integration at this time; sync pulls information from SFDC into Zendesk via the Account/Contact/Lead syncing. This is a feature our team is ...
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heyO Justin Federico - Sorry to hear about the sync disablement. Our team has definitely heard the feedback and hope to add such a notification in the future. Please stay tuned to our release notes...
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매크로를 적용할 때 줄 바꿈이 포함되지 않는 경우가 있음
문제 증상 매크로를 적용할 때 줄 바꿈이 포함되지 않는 경우가 있습니다. 해결 단계 이는 매크로의댓글 자리 표시자에 대한 알려진 제한 사항입니다. 다음과 같은 경우에는 매크로 내에서 댓글 자리 표시자를 일관되게 사용하지 않을 수 있습니다. 단일 티켓에 적용될 때. 티켓일괄 편집중 적용될 때 여러 줄 또는 사용자 지정 텍스트 필드의 ...
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HeyO Graham, The only time I'm aware of that Assignee would be required would be if you were creating the ticket in a Solved status. When I test this feature in my test account, the Requester field...
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I'm glad to hear that helped to get things workin' for ya. Have a great day!
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HeyO Georgina Tsioutsiouli It sounds like you're asking about the Ticket View feature which is documented here. This feature is configured in a separate area than the Data Sync feature on which you...
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heyO Dan R.The most common reason that "Profiles" section would fail to appear is that the "Permitted Users" section hasn't yet been toggled to "Admin approved users are pre-authorized". Once that'...