Elaine
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총 활동 수76
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수0명
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나를 팔로우하는 사용자 수1명
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투표 수1
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플랜 수9
활동 개요
Elaine님의 최근 활동-
Elaine님이 에 댓글을 입력함
Hi Josh, Kindly check the workaround from the article Multibrand: Restricting agents to specific brands on ow to set a default brand per agent and restrict them to only work on a specific brand mov...
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Hi Nicholas, Kindly see the resolution steps for the error message that you're getting in the article What does the error "This email address is already used by..." mean? Hope this helps! Cheers!
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Hi Ruta, I think it is best if I see the report you're working on so I can better understand what you are struggling with. I will create a ticket on your behalf. Kindly wait for an email notificati...
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Hi Shelley, The other channels that you noticed to be missing in this article but are included in the Update channel attribute pertain to channels that initiated the ticket updates. Using the Updat...
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Hi Dora, It looks like you still need to get the Collaboration add-on in order to enable the Side conversations on your account. Please reach out to your Account Executive directly for this feature...
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Hi Hope, To remove the Skills dropdown field from within a ticket UI: First, you'll have to go to Admin Center > click Objects and rules > Business rules > Skills On the Skills page, click the C...
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Hi Chris, I would like to further understand your concern regarding the report where you're trying to add the values of two rows together. I'm going to create a ticket on your behalf and let's cont...
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Hi Carrie, Yes! This information is available in Explore and it is referred to as Ticket channels. More information about this is in the article Understanding ticket channels in Explore. Hope this ...
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Hi David, As stated in the section of this article: When you create a public ticket for an end user, it triggers the following events: The end user receives a notification that a ticket was creat...
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Hi Shaz, I think it is best if I create a ticket on your behalf to further understand what issue you're currently experiencing regarding the Time Tracking app. Kindly wait for an email notification...