Gaurav Parbat
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총 활동 수81
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수0명
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나를 팔로우하는 사용자 수2명
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투표 수13
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플랜 수47
활동 개요
Gaurav Parbat님의 최근 활동-
Gaurav Parbat님이 에 댓글을 입력함
Hey Dan, Thank for your input. We are working on an enhancement Workflow based statuses that restrict these ticket statuses to specific forms/groups. For all, if you can share your use cases in thi...
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Thank you so much for that Reshma. I will reach out to you for use cases and pain points. Thanks, Gaurav Parbat
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Gaurav Parbat님이 에 댓글을 입력함
Hey All, Zendesk has been through a lot of changes in 2022 and unfortunately, this request still needs to be updated. However, this is an important change and is causing a lot of customer pain and ...
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공식 댓글 Hey Everyone, I am happy to let you know that Custom Ticket Statuses is now GA! Any customer on the Agent Workspace will have access to CTS and can use the feature in their Trial, Production, and ...
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Hello Everyone, We are now in an Open EAP for Custom Ticket Statuses. Any customer on the Agent Workspace can participate in the EAP. You can enable custom ticket statuses from your Admin Center an...
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Gaurav Parbat님이 에 댓글을 입력함
Hello Everyone, We are now in an Open EAP for Custom Ticket Statuses. Any customer on the new Agent Workspace can participate in the EAP. You can enable custom ticket statuses from your Admin Cente...
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Gaurav Parbat님이 에 댓글을 입력함
Hello everyone. The ability to show any status to your end users through the help center will be enabled through custom ticket statuses. If you would like to know more, we have a closed EAP on the ...
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Hello Everyone! I am excited to announce that Custom Ticket Statuses will be in a Limited Closed EAP starting mid-June, 2022 in production instances. We are looking for a small group of up to 200 c...
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Gaurav Parbat님이 에 댓글을 입력함
Hello Everyone! I am excited to announce that Custom Ticket Statuses will be in a Limited Closed EAP starting mid-June, 2022 in production instances. We are looking for a small group of up to 200 c...
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Gaurav Parbat님이 에 댓글을 입력함
Hi All, We are actively working on adding the ability to customize your ticket statuses. We are currently working towards a very small closed EAP this quarter and will open up the EAP to a larger a...