Greg Katechis

1. 커뮤니티
2. Feedback - Platform: Apps & Integrations
3. ZIS flow working with multiple variables in a transform action

Hi Nawed! I haven't had a lot of time to play around with ZIS, however, I'm wondering if the issue has to do with the single quotes that you use in the "expr":key. Could you switch that to double q...

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• Greg Katechis
• 만듦 2023년 11월 27일 22:54
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1. 커뮤니티
2. Zendesk APIs
3. API Script for Guide - Following sections

Hi Jamie! Try this link, Eric updated his GH profile, but this link should be the same otherwise!

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• Greg Katechis
• 만듦 2023년 11월 27일 22:11
• 0표

1. 커뮤니티
2. Zendesk APIs
3. Need to access the owner and author fields of all our articles thru the API

Hi Mary! I just double checked our docs, because I was certain that was an available parameter and lo and behold, it's definitely not there. I dug around to see if this has been brought up before a...

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• Greg Katechis
• 만듦 2023년 11월 27일 22:03
• 0표

1. 커뮤니티
2. Zendesk APIs
3. Daily Snapshot

Hi Patrizia! If you're just looking for ticket statuses, one easy way to do this is to utilize the preview ticket count endpoint. What this lets you do is set up a preview a view of what the number...

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• Greg Katechis
• 만듦 2023년 11월 27일 21:18
• 0표

1. 커뮤니티
2. Zendesk Suite Q&A
3. If stament to identify the homepage or any other page eg. {{#is home_page }}

Hi Swapnali! The likely reason you're running into this issue is because you're using JQuery and we do not have that enabled by default in Guide anymore. Just take a look at this article to ensure ...

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• Greg Katechis
• 만듦 2023년 11월 27일 20:50
• 0표

1. 커뮤니티
2. Zendesk APIs
3. setting up Google Zendesk connector

Hi Milad! If you're referring to this connector, this is actually something that Google has created, so we don't have a lot of insight into the inner workings of this. With respect to the root of t...

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• Greg Katechis
• 만듦 2023년 11월 27일 20:29
• 0표

1. 커뮤니티
2. Zendesk APIs
3. All channels list accessible via API

Hi Tomasz! We have received requests in the past to provide an API for this sort of metadata and it is on a roadmap, however it is not prioritized right now. I wouldn't feel comfortable saying that...

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• Greg Katechis
• 만듦 2023년 11월 27일 19:15
• 0표

1. 커뮤니티
2. Zendesk APIs
3. 500 Internal Server Error For Leads API

Hi Stephen! It's difficult to say what could be causing this issue with the information provided. I would recommend reaching out to our Advocacy team so that they can check the logs for your accoun...

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• Greg Katechis
• 만듦 2023년 11월 27일 17:03
• 0표

1. 커뮤니티
2. Zendesk Apps Framework (ZAF) Q&A
3. how to set metadata in client app?

Hi there! Could you give me a bit more information about the workflow here? Are you looking to send data from the nav bar to be immediately available in the ticket sidebar or are you trying to stor...

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• Greg Katechis
• 만듦 2023년 11월 27일 17:00
• 0표

1. 커뮤니티
2. Zendesk Apps Framework (ZAF) Q&A
3. Using modal to verify input from user when saving

Hi Daniel! Our team actually built an example app that is close to this situation that you can look at in its entirety here. The specific stuff that you'll probably find useful is going to start on...

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• Greg Katechis
• 만듦 2023년 11월 02일 19:34
• 0표