Greg Katechis
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총 활동 수1309
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마지막 활동
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내가 팔로우하는 사용자 수0명
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나를 팔로우하는 사용자 수5명
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투표 수69
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Greg Katechis의 최근 활동-
Hi Appu! As I mentioned in my comment on April 25, as soon as I have an update, I will drop a line in here. I do not have any control over that team's roadmap and they have quite a few high priorit...
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Hi Himanshu! When making an API request to the same account that the ZAF app is installed in, and when using our `request()` method, we use the browser's session cookie for your instance as we docu...
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Hi Spencer! Could you please take a look at this article and provide the relevant information so that we can best assist? The most important part is isolating this in a sample app so we can see if ...
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Hi Nikolaj! At this time, the Zendesk SDKs do not have a list of available conversations, rather it just presents as one continuous conversation. There is work being done right now to allow for mul...
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Hi Abdur! Good question, since we do not explicitly call this out in our documentation. Unfortunately, the answer is no at this point, as we still do not have the functionality to pull in anything ...
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Thanks for that update! It does look like the APIs that you are using require a specific subscription. It is possible that they were on a trial, but there could be other things in place as well. I ...
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Hi Michael! I did some investigation and it looks like the only way to update agent statuses in a messaging channel would be with unified agent statuses. It's not super clearly defined, but in our ...
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Hi Viktor! After doing some investigation on my end, it looks like access to the ticket_fields API requires global read access. I can look into this as a possible feature request for the future, fo...
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Hi Kenan! I checked the previous conversation and it looks like this is currently expected behavior, but the product teams were going to investigate this for future development. I can't speak to an...
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Hi Ascha! I'm not entirely certain I understand the question, so I'll link you to the Translations API for our help center. If that doesn't get you what you need, please provide some more details a...