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Jack Schuknecht
가입한 날짜: 2021년 4월 16일
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마지막 활동: 2021년 11월 10일
Zendesk Customer Care
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님의 최근 활동 Jack Schuknecht
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Hi Paul,
Could you please provide us with your Zendesk subdomain so we can confirm which account you're asking about? If you're not sure what your subdomain is, have a look at the URL you use to access Zendesk. For example, in companyname.zendesk.com, 'companyname' is the subdomain. You can also use our login reminder tool -- just enter your email and you'll be emailed your Zendesk address.
If you are not a current Zendesk customer, you might be trying to reach someone who uses our software to provide support. We make software that companies use to give their customers a way to contact them for support, but we don't actually provide support for their product.
Once we receive your reply, one of our agents will be happy to look into your request as soon as possible.
Could you please provide us with your Zendesk subdomain so we can confirm which account you're asking about? If you're not sure what your subdomain is, have a look at the URL you use to access Zendesk. For example, in companyname.zendesk.com, 'companyname' is the subdomain. You can also use our login reminder tool -- just enter your email and you'll be emailed your Zendesk address.
If you are not a current Zendesk customer, you might be trying to reach someone who uses our software to provide support. We make software that companies use to give their customers a way to contact them for support, but we don't actually provide support for their product.
Once we receive your reply, one of our agents will be happy to look into your request as soon as possible.
댓글 보기 · 2021년 11월 10일에 게시됨 · Jack Schuknecht
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Hey jamestowndistributors,
I'm happy to say this is actually something we already have an EAP going for and you can learn more in the link below!
Please let us know if you have additional questions and we'll be happy to assist further if needed!
Respectfully,
Jack
댓글 보기 · 2021년 2월 24일에 게시됨 · Jack Schuknecht
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