Jacquelyn Brewer
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Jacquelyn Brewer의 최근 활동-
New EAP for Support: Access log API The Access log API provides access to a 90 day record of what agents have accessed in your account. We call these the “read” events and the Access log API is you...
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New EAP for Admin Center: A unified way to set agent status across Support, Messaging, and Talk Rather than needing to manually maintain separate statuses for Support, Messaging, and Talk, the Agen...
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Dave Kaminsky (Qumulo) Chris posted the following comment on the Announcement about support for placeholders: https://support.zendesk.com/hc/en-us/articles/4408826284698/comments/4411110247322. In ...
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Yaniv Dayan - About a week ago we updated the announcement with information about webhooks created by Zendesk integrations, including Jira. Here's a link to a comment that summarizes the changes: h...
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Jalerson Lima, the automated migration and deprecation process begins February 22, 2022. It will take some time to perform the migration for all accounts, so it's impossible to give a precise date ...
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New EAP for Support and Messaging: New routing for tickets and messages by priority and agent availability Zendesk has a variety of ways to route tickets, but the new Routing EAP provides a way to ...
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Drago Markov The migration is currently only for HTTP targets. URL targets aren't being deprecated or migrated at this time, though you can manually recreate your URL targets as webhooks if you'd l...
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Mark Leci The migration is currently only for HTTP targets. URL targets aren't being deprecated or migrated at this time.
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Kevin Lewis this migration and deprecation only applies to HTTP targets. Targets created from Zendesk Integrations aren't being migrated or deprecated at this time. For more information, see the an...
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Hi @.... I'm not sure why you wouldn't be seeing it. There are several subsections within the navigation under Account and the Audit log option is pretty far down the list in that section (Admin Ce...