Leah Hughes
-
총 활동 수35
-
마지막 활동
-
회원 가입일
-
내가 팔로우하는 사용자 수0명
-
나를 팔로우하는 사용자 수0명
-
투표 수2
-
플랜 수19
활동 개요
Leah Hughes님의 최근 활동-
Leah Hughes님이 에 문서를 만듦
헬프 센터의 특정 티켓 양식에 고지 사항을 추가할 수 있나요?
질문 특정 양식을 선택할 때 티켓 양식에 고지 사항을 추가할 수 있나요? 답변 여러 티켓 양식이 있는 경우에는 고객이 선택하는 양식에 따라 티켓 양식에 사용자 지정 고지 사항이나 메모를 추가하려고 하는 사례가 있을 수 있습니다. jQuery는 기본적으로 제공되지 않습니다. 바닐라 JavaScript 대신 테마에서 jQuery 문을 사용하려면 jQue...
-
Leah Hughes님이 에 댓글을 입력함
공식 댓글 Hi everyone! We're planning on adding custom statuses to Zendesk which would allow you to create your own status for when the ticket is assigned to the agent but hasn't been responded to yet. For ...
-
Leah Hughes님이 에 댓글을 입력함
Hi everyone, We realize this is a big issue for our customers and we have plans to solve for this need. We'll update this thread again once we have more info we can share!
-
Leah Hughes님이 에 댓글을 입력함
공식 댓글 HI everyone, We are creating Reusable content in our Help Center. With this new feature, you’ll be able to capture things like common troubleshooting steps, rules and regulations, disclaimers, etc...
-
Leah Hughes님이 에 댓글을 입력함
Hi everyone, The way we've decided to address this problem is to give customers the ability to allow for Zendesk notifications to be sent by email through your own servers. This is a problem we ar...
-
Leah Hughes님이 에 댓글을 입력함
Hi Jon, Thanks for your feedback! Could you tell me a little bit more about how you're trying to use Zendesk? More information about your business goal/workflow that requires you to have this need...
-
Leah Hughes님이 에 댓글을 입력함
Hi Xander, Thanks for the feedback! Our product team understands that this feature gap that currently exists between Agent Workspace and the Chat/Support UI interface is something that's important...
-
Leah Hughes님이 에 댓글을 입력함
공식 댓글 UPDATE: The first of the Guide knowledge base datasets is now available for early access preview, This will give you page views, article votes information, and more. Read more at https://support.ze...
-
Leah Hughes님이 에 댓글을 입력함
Hi Sophie, I'm on our Voice of Customer team and would love to know the use case/goal that you're trying to accomplish with this request. As Nicole mentioned, this particular functionality is not ...
-
Leah Hughes님이 에 댓글을 입력함
Hi Jacob, Thanks so much for the feedback! I'd love to make sure I fully understand your use case for needing this feature. What kind of user fields are you hoping to show and display? Knowing ...