Madison Hoffman
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총 활동 수204
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수0명
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나를 팔로우하는 사용자 수59명
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투표 수49
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플랜 수102
활동 개요
Madison Hoffman님의 최근 활동-
Madison Hoffman님이 에 댓글을 입력함
Hi Emily, you can alter the font size of the titles by changing the h4 tags in this line to something else (h5 or h6 as demonstrated here): <h4 class="blocks-item-title">{{name}}</h4> If you're lo...
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Madison Hoffman님이 에 댓글을 입력함
Hi Jake! It sounds like you're referring to Rapid Resolve. If so, Eric shared a recipe for reporting on this in Explore here in the Community: https://support.zendesk.com/hc/en-us/community/posts/4...
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Madison Hoffman님이 에 댓글을 입력함
Hi Jana and Marci, the first 75 words of the article body are weighted regardless of any formatting or styling. So a TOC or summary can be a good thing, but keep in mind that the model is going to ...
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Madison Hoffman님이 에 문서를 만듦
사용자가 호스트 맵핑된 주소 대신 https://yoursubdomain.zendesk.com으로 리디렉션되는 이유는 무엇인가요?
질문 호스트 맵핑을 설정했지만 헬프 센터를 방문하면 Zendesk가 https://yoursubdomain.zendesk.com. 이유 답변 모든 설정이 제대로 완료되었는지 확인하려면 호스트 맵핑 - 헬프 센터의 URL 변경하기 문서를 참조하세요. 호스트 맵핑이 작동하려면 호스팅된 SSL 설정을 사용하고 Zendesk 계정에 SSL 인증서를 업로드해야...
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Madison Hoffman님이 에 댓글을 입력함
Hi Rebeca! Our audience predominantly uses our content in English and English is our source language, so we look at utilization of our content in English to try and understand which is being used m...
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Madison Hoffman님이 에 댓글을 입력함
Hey Annalisa, just circling back to report that a change to this behavior was released on August 17. Thanks for sharing your honest thoughts!
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Madison Hoffman님이 에 댓글을 입력함
Hey everyone, just circling back to report that a change to this behavior was released on August 17. Thanks for sharing your honest thoughts!
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Madison Hoffman님이 에 댓글을 입력함
Hey CJ! This is definitely live and active today for all customers who contact Support. The bot will share this message once you've submitted your request as it passes the conversation into our que...
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Madison Hoffman님이 에 댓글을 입력함
Hi Annalisa! Thanks for sharing your feedback - as Dave indicated, the widget pops up when you have an unread notification from Zendesk or Z Bot. Once you click into those conversations and read th...
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Madison Hoffman님이 에 댓글을 입력함
Hi everyone, so sorry for the silence on this one and I want to acknowledge that we hear your frustration with this behavior. We were consistently hearing from customers that it was difficult to kn...