Nicole Saunders
Head of community at Zendesk and host of the Conversations with Zendesk podcast.
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Nicole Saunders의 최근 활동-
Hey Jack - You can add this suggestion to the feedback forum for the ticketing system. Here's information on how to write an effective feedback post.
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Thanks for sharing that answer, Samuel!
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Hi Erin, Bulk archive is not an out of the box functionality for Gather. There is a topic ID endpoint in the Help Center API, so you could probably have someone write a script that could change the...
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Hey Alex! Yes, this event was recorded. You can follow the link in Brett's comment above, or in my official comment at the top.
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Jumping into confirm that what Vlad is suggesting is correct. So, yes, you can create a discussion topic in the community, and then limit the visibility of that topic to a user segment. You would p...
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공식 댓글 Hi Lucy, I checked in with the product team, and they said that no changes have been made to the community post editor in about 8 years, and they don't believe that re-sizing images was ever availa...
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Thanks Joel, once again, appreciate the detailed feedback. This is an experience I've been concerned about for awhile, but you're the first end-user to mention it. We definitely have some goals to ...
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Hi Joel, What date would you want it to filter on? When it was originally posted, when it was last updated, or when the most recent comment was made?
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Thanks for the feedback, Joel. We're definitely aware of the experience, but this example and detail is useful in illustrating it for the product team.
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Thanks for letting us know about this, Joel. This is a piece of custom code, and we were unaware that it didn't have a persistent dismiss. I'll talk to the team and see if we can get that fixed soon.