Stephen Fusco

1. 커뮤니티
2. Zendesk Suite Q&A
3. Too many notifications

Hi again Sivan,  So I think the problem may be a plan limitation. Given your description of your trigger options, it sounds like you're on an Essential plan which has limited options for business r...

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• Stephen Fusco
• 만듦 2021년 02월 24일 15:19
• 0표

1. 커뮤니티
2. Zendesk Suite Q&A
3. Too many notifications

Hi Sivan,  The first thing I'd suggest is reading over this article: About the support default triggers. By default, your Zendesk comes with a few pre-built triggers that send notifications. In you...

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• Stephen Fusco
• 만듦 2021년 02월 23일 16:18
• 0표

1. 커뮤니티
2. Feedback - Reporting and analytics (Explore)
3. Will Explore include actual ticket comments?

Hello Celicia, Unfortunately, ticket comment data is not synced with Explore. Ticket comments pose a particular challenge to our developers as that data is generally large and syncing it in an suit...

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• Stephen Fusco
• 만듦 2018년 12월 11일 16:29
• 2표