Tom Dupuche
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Tom Dupuche의 최근 활동-
Hello Zendesk Community, I want to provide an update on this feature. After careful consideration we have decided not to progress with this feature this year and instead invest in other product are...
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Hi John-Paul, Our average file generation time is less than 30 seconds so seems there is another problem happening here. As Christine mentioned, please raise a Support ticket if the problem continu...
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Hi CJ Johnson, Custom roles are displayed in the export file with the name you have chosen. If they are Support custom roles they will be in the Support role column, Chat in the Chat role column. R...
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Hi Cynthia Costa, Happy to say we have built this feature and are currently rolling it out. You should see it on your account by 16th March. See announcement here: https://support.zendesk.com/hc/en...
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Hi Kaycee, We use this feedback area for general feature and usability feedback on the Zendesk product. For Support requests please raise a ticket to our team. Details are here, option 1. Thanks, T...
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Hi all, We'll shortly be releasing export team members to CSV (mid to late March) which will include more information than is currently available on the Team members page. I'll be interested to hea...
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Hi Mark Leci, Since the original post we have included the ability to add team members, search, view the Support role and the suspended label. As part of the search field you can do advanced search...
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Hi Josef Prandstetter, You can currently filter by suspended team members using the advanced search feature. For further details have a look at the Search for team members section in the About the ...
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Hi Amjid Khan, The new Team members page does display seat usage as you've noted. We do have plans to include the seats used by each Team member in a future release and also include filter by seat ...
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Hi Jessica Sills, Thanks for your feedback. We have introduced a quicker way to get to the Support user profile. You should see a "Manage in Support" link at the top of the Team member profile in A...