Yuri Mylis
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Yuri Mylis의 최근 활동-
I can see that this feature is something many have been asking for, unfortunately development resources are limited and we've been prioritizing other integration work above this feature. Please con...
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@Christopher, currently attachment sharing is done via hyperlinks to Zendesk and requires for anonymous access to attachments. I understand that in your situation that is not possible, but there is...
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Jeanne, I understand the need but at the moment we don't have plans to support this feature.
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Thanks everyone for providing feedback. I'll take it onboard. @Frankie, we don't have plans to support attachement sharing from JIRA to Zendesk at the moment.
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Jeanne, You're saying that you can't use a single account of Zendesk because of the need to partition data. I'm wondering how this concern is addressed on the JIRA side, considering that data is re...
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Hi everyone, When we released the v3 version of the JIRA integration we announced that linked multiple Zendesk accounts to a single JIRA will not be supposed. We do understand that some customer...
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@Technicalsupport The links in the description area of the JIRA issue haven't changed. What was added is the ability to see attachments on the Zendesk tickets under the Zendesk tab, see the screens...
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Happy to announce that we now support sharing attachments from Zendesk Support to JIRA. Now every attachement that was added to a ticket comment is visible on the linked ticket under the Zendesk tab.
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Hi guys, We're are aware that the integration doesn't handle attachments well. This is definitely an area I will be looking to improve. The current focus for us is "field syncing" and better report...