Zsa Trias
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총 활동 수324
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수0명
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투표 수6
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활동 개요
Zsa Trias님의 최근 활동-
Zsa Trias님이 에 댓글을 입력함
Hello there, I will create a ticket for your inquiry so we can investigate further the behavior that you have experienced. You should receive a separate email from me.
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Hello Elizabeth, Let me create a ticket for your inquiry so we can look into your account. You will receive a separate email for the ticket that I am going to create.
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Hello Liam, AskNicely is a third-party, so we do not have information about how it works, but to answer your question about tagging tickets, there is currently no way to tag tickets via business ru...
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Hello Omar, "Automatic ticket tagging" is a feature where tags are added based on ticket content. If you don't have this setting enabled, you may also want to look into the user's tags and the orga...
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Hello Tyler, Justin, This behavior in the Advanced Search app seems to be related to this announcement: Temporary disablement of the Export Search Results API endpoint for some agents The workarou...
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Hello Sai, Unfortunately, we do not have a trigger condition that is based on the CC'd users. If you add these users manually on the CC field, you can probably also add a tag depending on the user...
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Hello Steve, We could only change the color for Constant trend lines, both Linear and Polynomial trend lines would match the color of the metric itself.
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Hello Patrick, This is the expected behavior at the moment wherein the requester's language is detected on the first request and it will be based on the selected language of the user from the Help ...
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By saying "website", do you mean "Help Center"?If you wish to have a second Help Center page, you would need to set up Multibrand. With Multibrand, you can set up multiple Help Centers and set up b...
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Hello Anthony, Yes, you can create organizations to organize different sets of users. Per this article: by arranging your end users into organizations you can keep track of what those organizatio...