bill cicchetti
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bill cicchetti의 최근 활동-
Hi ZD, It appears the link here (Talk Mobile SDK) is broken If you're adding a call button to an app, the app must be enabled with a call button and associated with a digital line using the Talk M...
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Gerald, You can exclude NULLS using a filter on the report. Example below:
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@... Looking to test the mapping of custom fields in ZD with Jira fields. With all the jira info in the applet you cant report, create triggers, or make visible to customers. One example if updatin...
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Is it possible to link 2 separate ZD instances (Sandbox and Prod) to the same Jira instance? Our DEV team only has a Prod Jira but would like to do some isolated testing in our ZD Sandbox into the...
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PAUL STRAUSS That's understandable. I was referring mainly to the main support ticket forms with the Org and User info. Its frustrating for example when you want backlog info with some ticket vol...
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Why not just get rid of datasets and allow us to report across the entire DB? My guess is the reason why is for "performance reasons" which seems to drive alot of architectural decisions and makin...
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Hi Gabriel, Thanks for the reply. If the above statement is true why can we report off whether a user is an agent or end user? We also can report on suspended and deleted users
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Seems like such an easy field to report off of. Its hard to explain to our managers why a report shows a user belongs to multiple groups because its pulling the user group from the ticket not the ...
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Is there any reason we cannot report off the Group the group the users belong to? Currently when you report on a user's group its the group it looks at ticket history and the group the the user bel...
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@Sean Bourke I'd be happy to meet with you