Vladimir Petrushenko
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총 활동 수178
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수1명
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나를 팔로우하는 사용자 수0명
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투표 수72
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플랜 수64
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Vladimir Petrushenko님의 최근 활동-
Vladimir Petrushenko님이 에 댓글을 입력함
it does, thanks Gabriel
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also, would someone be able to share the HTML code for this CSAT survey:
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Hi folks, Was hhoping someone could advise on the following. When I add {{satisfaction.rating_section}} to the macro and apply it, it comes in the response in a shape of a link that takes to the...
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Big +1 to the CJ Johnson point. You have to be able to report on 'Next SLA Breach', even if it's not live but a snapshot of how it looked a couple of hours ago!
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Big +1 to this feature. The feature would allow us to share customer comments with partners in automated way via dashboard scheduling. Unfortunately, currently we have to do that manually
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Hi Oliver Tietze I saw your comment above and was hoping you can clarify re the workaround you have suggested above. I have a drop down field with 2 options in user contact form. When a user selec...
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Hi Experts :) I was wondering if someone would be able to help me to build a query with the following criteria: - time a ticket spent in Open status between First and Second reply. We've introdu...
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Dashboard Drill in
Hi there, I've noticed that we can't use the Drill in function straight in the dashboards, can only use it in queries - is this the case or am i missing something? Thanks
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Repeated user notification
답변함We are having a bit of a problem with users creating multiple tickets. That means that potentially two or more agents can speak to the same user about the same issue without knowing it. I know we ...
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Massive +1 !!