Jon Stamper
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Reporting on chat triggers
It would be useful to know how many times a chat trigger fires in a given period (regardless of whether there is a related ticket created). Use case: Chat trigger fires to present a user with a pro...
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+1 for this. The ideal for me would be that either any 'banned' words or phrases are tokenised within a chat message or that the message would not be able to be submitted with the end user being p...
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OK great, thank you for the info @... !
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Have there been any updates on this? @... - you mentioned 4 months ago that this was being reviewed so wanted to check if there was anything in place yet / if there was any work-around that anyone ...