Graham Haire
-
총 활동 수29
-
마지막 활동
-
회원 가입일
-
내가 팔로우하는 사용자 수0명
-
나를 팔로우하는 사용자 수0명
-
투표 수9
-
플랜 수9
활동 개요
Graham Haire님의 최근 활동-
Graham Haire님이 에 댓글을 입력함
Ideally, we could have a View that we as Agents could monitor for comments to articles. Having to go to each article and 'follow' them seems a bit much.
-
Graham Haire님이 에 댓글을 입력함
The link in the post is broken.
-
Graham Haire님이 에 댓글을 입력함
Hi Jennifer - the link to the following Trigger Recipes are broken: Can I notify a group if a ticket has not been updated? Can I be notified when a problem ticket has reached a certain number of i...
-
Graham Haire님이 에 댓글을 입력함
Hi Brett - The link in your response is no longer valid. One of the features I am trying to do with Guide is the ability to track who has seen an alert either through an acknowledgement process or ...
-
Graham Haire님이 에 댓글을 입력함
Thanks for coming back to me, Brett. I was about to post to the Guide Product Feedback site as you suggested however Jonathan beat me to it with this feedback article "Separate Permissions for App...
-
Graham Haire님이 에 댓글을 입력함
Hi all, I noticed a blank line with the Article Views table in the Zendesk Guide: KNowledge Base dashboard. This is a default dashboard, not one I have customized. In the table that shows the top...
-
Graham Haire님이 에 댓글을 입력함
Is there a way to allow certain agents to Approve articles without allowing them to Publish articles? I have used User Segments and Management Permissions to allow for Edit permission to a certain...
-
Graham Haire님이 에 댓글을 입력함
When I manually create a ticket for a customer I fill in the data on the form much in the way described above either as a public or private ticket. I then Submit as New or as Open. In both cases,...
-
Graham Haire님이 에 댓글을 입력함
Yippeee!!
-
Graham Haire님이 에 댓글을 입력함
Thanks Kyle - Not a bad workaround. It does work. I'll wait on other comments before making this a more permanent solution,