Peter Ledeboer
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Peter Ledeboer님의 최근 활동-
Peter Ledeboer님이 에 댓글을 입력함
We use Zendesk to service both external and internal (agents) users. Getting feedback via the CSAT from our Internal users would be very beneficial.
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Peter Ledeboer님이 에 댓글을 입력함
+1 for multiselect in organisations and users. We have multiple apps and it would be useful to be able to identify which orgs use which of our apps.
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Peter Ledeboer님이 에 댓글을 입력함
Hi Taylor I tried what you said with the second query using the Support: Ticket Updates dataset. COUNT(Tickets) does not seem to be an available metric to select in this dataset. Is that a custom ...
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Peter Ledeboer님이 에 댓글을 입력함
Hi. Will Explore be including the option to report on Organisations and custom field data against them that is not linked to tickets being submitted against them? I would like to be able to create...
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Peter Ledeboer님이 에 댓글을 입력함
We have internal users where they are light agents and requesters. I would like to get their feedback on our support via the CSAT.