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Bruce Michelsen
가입한 날짜: 2021년 4월 15일
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마지막 활동: 2023년 4월 26일
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님의 최근 활동 Bruce Michelsen
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Katarzyna Karpinska In my case, images did not display due to permissions but because the images could not be attached.
In our system, we are using a third-party app to sync our content to Zendesk. Unfortunately, the app does not replace attachments but creates new attachments on each sync. (I've logged an issue with the sync app provider to replace attachments rather than always adding new attachments with each sync.)
When Zendesk began enforcing an attachment limit, we started seeing pages where the images did not display. It turns out, the images didn't display because they were never uploaded by the sync app to the pages, due to the attachment limit.
Because you cannot select and remove images in bulk when editing an article in Help Guide, I wrote API scripts to determine which pages are over the attachment limit and remove their attachments. (We had to remove all or enough of the attachments so the pages could be re-synced and include the new attachments.)
In my case, the images did not display because the images were not attached.
댓글 보기 · 2022년 1월 19일에 게시됨 · Bruce Michelsen
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Ouch! These article attachment limits are making it so images do not appear in many of our pages.
댓글 보기 · 2022년 1월 14일에 게시됨 · Bruce Michelsen
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Ashleigh,
- You're right about the wrapping.
My editor was complaining unnecessarily or I had made some syntax error that I fixed in tightening this up. - Good to see that your script would work if I were using the latest version.
- I did get this working using my workaround.
Thanks.
댓글 보기 · 2021년 12월 06일에 게시됨 · Bruce Michelsen
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In using this, due to how the code block wrapped lines above, I removed spaces and returns in several lines. For example, I changed this:
var next_url = document.getElementsByClassName("pagination-next-link")[0]
.getAttribute('href');
... to this:
var next_url = document.getElementsByClassName("pagination-next-link")[0].getAttribute('href');
I'm seeing an issue with getting the links in the pagination pages.
- Using pagination-next-link, I get an error: Uncaught TypeError: Cannot read properties of undefined (reading 'getAttribute')
- When I inspect the element, I see the class is "pagination-next" rather than "pagination-next-link". (Perhaps this is due to my using an older template.)
- Using pagination-next for the next_url in the document and in the response, I get a 404 error that next_url is null: https://myhostname/hc/en-us/sections/null
Is the problem that getElementsByClassName has to look at an element within the link tag?
When inspecting the page, I see the following where the class is in the li.
If I use the following, then I can get the href out of the a tag within the li with class="pagination-next" for the document:
var list = document.getElementsByClassName("pagination-next")[0];
var next_url = list.getElementsByTagName("a")[0].getAttribute('href');
... and for the response:
var nextlink = next_page.response.getElementsByClassName("pagination-next")[0];
var next_url = nextlink.getElementsByTagName("a")[0].getAttribute('href');
댓글 보기 · 2021년 12월 02일에 편집됨 · Bruce Michelsen
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Confluence to Zendesk Sync is an app. https://marketplace.atlassian.com/apps/1217438/confluence-to-zendesk-sync?tab=overview&hosting=cloud
댓글 보기 · 2021년 11월 09일에 게시됨 · Bruce Michelsen
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Sizing can be done using the style.css file. In my example, I used class="home-page-images". Edit the style.css and search for that. Then you can set width and height. For example:
.home-page-images {
width: 128px;
height: 128px;
}
댓글 보기 · 2021년 4월 01일에 게시됨 · Bruce Michelsen
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You can add images to the categories on the home page by editing the home_page.hbs template file. Look for the
For example, here's an excerpt from my code. (Note that I'm using is id instead of is name.)
{{#is id 360002010174}} {{!-- Getting Started --}}

{{/is}}
...
댓글 보기 · 2021년 4월 01일에 게시됨 · Bruce Michelsen
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