James

Hi Zendesk team,

Is there a plan to have a way to target who receives the reminders for verification?  For example, if we have a section for technical issues that are edited by one group of agents versus a section that may be more account-related managed by a different team.  It would be ideal to be able to set a group or list of agents to get the messages instead of sending them to all of our agents.

Best regards,

Mike