Migration Support

1. 커뮤니티
2. Discussion - Tips and best practices from the community
3. Merging two Zendesk accounts - a step-by-step process

Hey Anton, The easiest way is to create a new custom field on your new platform and map it with the ID field from your source platform.

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• Migration Support
• 만듦 2021년 03월 16일 14:08
• 0표

1. 커뮤니티
2. Discussion - Tips and best practices from the community
3. How to migrate tickets and related data from CSV to Zendesk

@..., @... is right! The best way to add tags to existing tickets is to use Bulk feature in Zendesk.  

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• Migration Support
• 만듦 2019년 11월 13일 08:19
• 0표

1. 커뮤니티
2. Discussion - Tips and best practices from the community
3. How to migrate tickets and related data from CSV to Zendesk

Always welcome, Brett! Hope we can help somebody!

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• Migration Support
• 만듦 2019년 02월 11일 14:41
• 0표