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Michael Guldan

가입한 날짜: 2021년 4월 15일

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마지막 활동: 2022년 2월 14일

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님의 최근 활동 Michael Guldan

Michael Guldan님이 에 게시물을 만듦

게시물 Q&A - Objects, workspaces, and rules
Create view for all open and closed tickets.

Hi, I need a view in order to pull all the open and closed tickets for our space.

Blanking out all of the rules doesn't give me a view of all tickets because Zendesk adds a rule.  Specifically I get this message:

'Status less than solved' has been added as a hidden rule because at least one of the following ticket properties are required in the ALL conditions section:

  • Status, Type, Group, Assignee, or Requester

Is there any way to view all open and closed tickets or am I just going to have to go to API and dump into a spreadsheet?

2019년 10월 15일에 게시됨 · Michael Guldan

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