Ifra Saqlain
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Ifra Saqlain님의 최근 활동-
Ifra Saqlain님이 에 댓글을 입력함
Hi Oxana, as you can see this query has Answered tag so this has been solved in 15 Sep 2021. Maybe some changes have happened so this document is no longer available here You need to add {{descri...
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Hi Dave Potts, This is the solution: https://support.zendesk.com/hc/en-us/community/posts/4409515169946-Requiring-a-ticket-attachment-if-a-particular-dropdown-option-is-selected and also, I'm sha...
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Hey Paul, actually I didn't try but I'll and get back to you with the solution :) for you.
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So you can try this snippet instead of form ID: if($("#new_request a.nesty-input").is(':contains("MY Form Name")')){ console.log("yes!");}else{ console.log("no!")} I simply tested it by console m...
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Hi Paul, you can try the above solution, use form-tag instead of form-id as Jahn Bronilla did. He hides their forms from non-authenticated users. You can do like this- if (HelpCenter.user.role=="an...
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Paul, remove the old snippet which I have provided to you before and add this new, here forms are hiding from end_users (non-authenticated users ) only on homepage and dropdown on new-request-page....
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Happy to help :)
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Hi Paul, The code is for non-authenticated person- $(document).ready(function () {//Code for some specific ticket forms -- Startvar tagsToRemove = ['5361962484244']; //special form IDfunction re...
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The above code is only hiding your value from the dropdown field for end-users and anonymous users. Not completely hiding. You want to hide your form name in the dropdown so that code will hide o...
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O God! Jahn you need to add Form IDs here not Form Name. i). Select your form which is in the dropdown which you want to hide. ii). You will reach to that form and get the form id in the search...