Flavio

1. 커뮤니티
2. Feedback - Voice (Talk)
3. Auto Logout from Talk (Agent forgets to logoff at end of shift)

I believe what Zendesk shows its users through this and many other highly-requested features for small businesses is that small accounts don't really move the needle of development prioritization f...

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• Flavio
• 만듦 2020년 05월 01일 15:09
• 0표

1. 커뮤니티
2. Feedback - Voice (Talk)
3. Routing Zendesk Talk calls to multiple agents at the same time

I think small businesses, who would benefit the most from this feature, don't move the needle very much for Zendesk, unfortunately... if most of their revenue comes from large businesses with dedic...

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• Flavio
• 만듦 2020년 02월 15일 17:44
• 1표

1. 커뮤니티
2. Feedback - Voice (Talk)
3. Strip signature from proactive texts

Not surprised to see another quite valid request stay without a response for 2+ years here... upvoting!

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• Flavio
• 만듦 2020년 01월 10일 22:01
• 0표

1. 커뮤니티
2. Feedback - Chat and Messaging (Chat)
3. Preview text as customer is typing

+1 for all the reasons above

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• Flavio
• 만듦 2019년 11월 12일 13:41
• 1표

1. 커뮤니티
2. Feedback - Ticketing System (Support)
3. Customize search results columns

+1 for all the reasons above :)

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• Flavio
• 만듦 2019년 11월 04일 17:11
• 3표

1. 커뮤니티
2. Feedback - Voice (Talk)
3. Auto Logout from Talk (Agent forgets to logoff at end of shift)

C'mon, Zendesk, be good to us and help us eliminate busy-work as you do so well!

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• Flavio
• 만듦 2019년 09월 27일 14:28
• 1표

1. 커뮤니티
2. Feedback - Chat and Messaging (Chat)
3. Disable offline messages for everyone

+1

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• Flavio
• 만듦 2019년 07월 01일 18:06
• 0표

1. 커뮤니티
2. Feedback - Voice (Talk)
3. Routing Zendesk Talk calls to multiple agents at the same time

Just found out about the lack of this absolutely basic feature. Such a disappointment.

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• Flavio
• 만듦 2019년 06월 25일 16:11
• 1표