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Stephen
가입한 날짜: 2021년 4월 15일
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마지막 활동: 2021년 10월 22일
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님의 최근 활동 Stephen
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1.Yes, it's about notification emails for Community.
2. Hmmm, I get that and it's a good point, but it's a Community after all. They should be encouraged to go upvote (mark as answered) the answer so others know it helped and is correct. We can't even tell if it did help because they don't need to come back and tell us or the other member.
If we could change the email to even say something like "Did this help? Let the Community know by upvoting this answer"
You must experience the same here in this community? How do you mark things as answered if no-one comes back? Especially best practices, not yes/no support questions.
댓글 보기 · 2019년 2월 19일에 게시됨 · Stephen
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This is a shame.
Having a copy of the post/comment text in the email's body is almost like telling someone you don't need to visit our Community about this - just read the update here.
It's a barrier for engagement, please update.
댓글 보기 · 2019년 2월 19일에 게시됨 · Stephen
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Hi Nicole, that's a shame. We'd really love to ramp up our peer to peer strategy and this would be an awesome way to encourage it among our members.
I appreciate your honesty and clarity here though. So thanks for the reply :)
댓글 보기 · 2017년 12월 05일에 게시됨 · Stephen
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Hi :)
For consideration: @mention feature on Community.
We have some customers trying to talk to each-other on our Community using @mentions, and some have even hyperlinked another member's profile in an attempt to get their attention.
It would be great to have an @mention for Community members so they are more directly notified when there's a peer to peer interaction.
Thank you
2017년 12월 04일에 게시됨 · Stephen
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