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Andrew Schreiner

가입한 날짜: 2021년 4월 16일

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마지막 활동: 2024년 9월 23일

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님의 최근 활동 Andrew Schreiner

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Rob Stack the link to the AI Reply Writer app doesn't seem to be there if you could help link that 

Thanks!

댓글 보기 · 2024년 9월 23일에 게시됨 · Andrew Schreiner

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Rob Stack My two latest apps which were published have not been included in these updates. Can you please add? 
 

AI Reply Writer - Use AI technology to reply to tickets in Zendesk without any per user fees. This app will help agents craft message replies to tickets using context from the ticket comments and allow agents to provide the best in class support your customers expect. 
https://www.zendesk.com/marketplace/apps/support/1069954/ai-reply-writer/

 

AI Summary Assistant - Use AI technology to summarize tickets and store the summary as a comment or in a custom field to reference later. This app will help agents and managers quickly and easily get a summary of a ticket to assist in ticket reviews, manager chats with agents, and troubleshooting escalations.
https://www.zendesk.com/marketplace/apps/support/1068603/ai-summary-assistant/

 

댓글 보기 · 2024년 9월 19일에 게시됨 · Andrew Schreiner

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커뮤니티 댓글 Q&A - Tickets and email

It could maybe also be that someone changed the comment to private after it was sent via a trigger in an email.

댓글 보기 · 2018년 12월 04일에 게시됨 · Andrew Schreiner

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