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Trapta Singh
가입한 날짜: 2021년 4월 15일
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마지막 활동: 2025년 1월 01일
Zendesker. Loves to help and share with the community.
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님의 최근 활동 Trapta Singh
Trapta Singh님이 에 댓글을 입력함
Hi Colleen,
Yes you can. But for that you need to change the code a bit and where ever you want to add the border you need to add the class in the article source code.
You can use below snippet for the same:
.article-body .add-border table, .article-body td, .article-body th {
border: solid 1px #000;
}
Now, for the articles where you want to add the border, you need to add an add-border class at the top of the source code.
Let me know if this works for you.
Thanks
Trapta
댓글 보기 · 2025년 1월 01일에 게시됨 · Trapta Singh
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Colleen Huck try adding below code at the bottom of style.css file.
.article-body table, .article-body td, .article-body th {
border: solid 1px #000;
}
Let me know how it goes for you.
Thanks
Trapta
댓글 보기 · 2024년 12월 17일에 게시됨 · Trapta Singh
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Trapta Singh님이 에 댓글을 입력함
B,
You don't have to use .change() to set the request_description value. You can simply use
$('#request_description').val("Test")
to set the description value.
You can refer to the post to get the context.
Let me know if this helps you.
Thanks
댓글 보기 · 2023년 11월 20일에 게시됨 · Trapta Singh
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Hi Irene,
Can you try commenting the code from line no. 219 to 221 in your script.js file? It seems that the same is throwing some error.
Or you can try putting the according script code above this line of code.
Let me know how it goes for you.
Thanks
댓글 보기 · 2023년 10월 06일에 게시됨 · Trapta Singh
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Hi Liesl,
I assume you are using copenhagen theme with not much changes in code on home_page.hbs template.
If so, then you need to use below code at line no. 40 right after {{/each}} and before
YOUR_BUTTON_TEXT_HERE
Let me know how it goes for you and if you face any issue.
Thanks
댓글 보기 · 2023년 10월 05일에 편집됨 · Trapta Singh
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Trapta Singh님이 에 댓글을 입력함
Hi Stuart Buddrige,
Yes, the above solution still works. The only change should be with the file's name. You can refer to my comment above for the same.
Thanks
Trapta
댓글 보기 · 2022년 9월 15일에 게시됨 · Trapta Singh
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Hi Lucia Zarbano,
I believe the event is not available for now as deletion of a ticket is restricted to Admins and Agents with permission to delete tickets only.
However, with the above restrictions, you can always make a callback using Zendesk API to delete tickets.
Thanks
댓글 보기 · 2022년 8월 02일에 게시됨 · Trapta Singh
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Hi Tony Jansson,
Yes, it is possible. In order to achieve what you want, you need to tweak code a little bit to make it work accordingly.
Thanks
댓글 보기 · 2021년 11월 24일에 게시됨 · Trapta Singh
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