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Dimitar Angelov
가입한 날짜: 2021년 4월 16일
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마지막 활동: 2023년 1월 16일
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님의 최근 활동 Dimitar Angelov
Dimitar Angelov님이 에 댓글을 입력함
Hi there,
I have raised this issue in November, 2021. It is more than an year now and still no development.
In Agent Workspace when a client is chatting from the mobile app, he still does not see the agent's replies in his language.
Everything is working fine if the client is on the website chat. So, why it is is so hard to be implemented in the mobile chat?
댓글 보기 · 2023년 1월 16일에 게시됨 · Dimitar Angelov
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Dimitar Angelov님이 에 댓글을 입력함
Hi Guys,
We recently moved to the Agent Workspace interface and we got a big shock today understanding that the translation feature is not supported in the mobile app for messaging in Agent workspace. We are big fans of Google Translate in the Chat as we are able to communicate with different nationalities and over 90% of our clients are visiting the chat from our mobile application.
So, we have no choice, but to return to the standard interface.
Is there a deadline when this feature will be available?
Regards,
Dimitar
댓글 보기 · 2021년 11월 18일에 게시됨 · Dimitar Angelov
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