Renate Johnson
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OpenAI integration Feedback- Week 1
PROS: The ability to summarize a conversation is beneficial to any CSR working the ticket because it will give you a quick breakdown of what took place on the ticket without having to read the who...
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Hi Dave, The link inside your response is not working The account owner can transfer ownership to another Admin on the account, but if the account owner is no longer available, we provide a process...
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Can someone tell me how to create an hourly report for each day of the week for incoming Chat? I have the enterprise suite/agent workspace. I'm having great difficulties in creating a new one for...
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We are very much interested in this as well. The above post was in July 2019. Do we have any updates?