Felicia Cantua
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총 활동 수11
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수0명
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플랜 수8
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Felicia Cantua님의 최근 활동-
Felicia Cantua님이 에 댓글을 입력함
Thanks Heather, we had two agents logged in and in Active status at the time. Answer Bot still only gave the option for offline messages, though.
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Felicia Cantua님이 에 게시물을 만듦
Web Widget not showing Chat after Answer Bot attempts resolution
We recently activated Answer Bot on our Help Center using the Web Widget (Classic). The Contact Form is also enabled, as well as Chat. While testing, Answer Bot will offer article recommendations a...
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Felicia Cantua님이 에 댓글을 입력함
My company is just starting to navigate through Explore and would love a reporting function based on macros. Our primary focus would be to identify who uses what macros, and usage/volume of macros.