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NOT A SITE

가입한 날짜: 2021년 4월 16일

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마지막 활동: 2021년 10월 22일

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게시물 Feedback - Voice (Talk)

When using the IVR menu I'd like to be able to have, what would seem to be a popular feature request.

I want the IVR to be able to direct the caller to either:

Accounting

Customer Service

Marketing

If the extensions don't answer their phones, I'd like to be able to have 3 separate voicemail greetings for each department so they know they have reached the correct extension to leave a message on.

2021년 10월 19일에 게시됨 · NOT A SITE

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커뮤니티 댓글 Feedback - Voice (Talk)

This is crazy this isn't available to Zendesk Talk users.  We are an outbound call center that NEEDS patients to know who is calling. People will not answer the phone if it's a spammy 800#.  Any idea when this will be added to the roadmap?

 

댓글 보기 · 2020년 9월 09일에 게시됨 · NOT A SITE

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