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Roar Amundsen
가입한 날짜: 2021년 4월 15일
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마지막 활동: 2023년 5월 11일
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님의 최근 활동 Roar Amundsen
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Thanks for the reply.
I tried that but it seems the webhook doesn`t see the formatting of the endpoint as valid yet.
e.g I`ve tried:
https://xxxx.zendesk.com/api/v2/tickets/ticket_id/{{comments}}.json
https://xxxx.zendesk.com/api/v2/tickets/{ticket_id}/comments
etc
If I can point to the comment API, it would be great to have some pointers on how we should structure the json command to list the content_url.
댓글 보기 · 2023년 5월 11일에 게시됨 · Roar Amundsen
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We are using webhooks to summarize a tickets info in a comment for that ticket. We are moving some unsolved tickets to another system and would like to do a summary for that ticket as the "latest" comment. I would like to have the "content_url" for the attachments listed as a part of this, but no luck so far. How to I post the attachment url and wich endpoint do I use for the webhook? No need to download the file. I would just like the attachment link listed.
2023년 5월 10일에 게시됨 · Roar Amundsen
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