King Leong
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King Leong님이 에 댓글을 입력함
Hi Zendesk Product Team - We want to be able to make changes to the views of Suspended ticket to add additional columns/info =( , its not practical as we have multiple support addresses looked aft...
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Hi , how would the above tag/macro/trigger work on a Closed ticket ??? you cannot edit or add anything to a closed ticket. Still cannot believe Zendesk does not have a simple functionality to print...
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I second Scot Sunnergren 's comment, it does not make any sense to not be able to report on an agent's Online vs Away time as that is essentially what determine an agent's performance , this is a v...