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James Pitcher
가입한 날짜: 2021년 4월 15일
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마지막 활동: 2021년 10월 22일
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님의 최근 활동 James Pitcher
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+ 1 here - Customers often add our team's DL email to cc (usually in an attempt to get a faster response 😊), so we want to remove this automatically on any ticket, otherwise the whole team keeps getting emailed updates.
댓글 보기 · 2019년 11월 29일에 게시됨 · James Pitcher
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+1 on this, simply I would like the option on each field whether the customer can edit this field once the ticket has been logged, this will allow the customer to edit the subject, or raise/lower the priority.
댓글 보기 · 2019년 8월 13일에 게시됨 · James Pitcher
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Hi Nicole,
There are plenty of other examples given in previous comments as to why this is required by so many of your customers, including my own previous post;
Can we have an update on this? I'm looking at enabling our community and a big sticking point is not being able to upload file types other than images. Our customers would like to share product related files, .log files etc.
댓글 보기 · 2018년 1월 31일에 게시됨 · James Pitcher
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Can we have an update on this? I'm looking at enabling our community and a big sticking point is not being able to upload file types other than images. Our customers would like to share product related files, .log files etc.
댓글 보기 · 2017년 1월 13일에 게시됨 · James Pitcher
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