Joe Conti
-
총 활동 수11
-
마지막 활동
-
회원 가입일
-
내가 팔로우하는 사용자 수0명
-
나를 팔로우하는 사용자 수0명
-
투표 수3
-
플랜 수2
활동 개요
Joe Conti님의 최근 활동-
Joe Conti님이 에 댓글을 입력함
Hi Katarzyna Karpinska - I have been following this request for years (literally). How did this go from the ability to COPY or DUPLICATE an article (the subject of this thread) to something you ar...
-
Joe Conti님이 에 댓글을 입력함
After a few years, I am going to "unfollow" the article because obviously Zendesk is not taking action on this. Have fun recreating articles instead of duplicate/copy!!!!
-
Joe Conti님이 에 댓글을 입력함
If you go through the workflow as a Zendesk support admin and you want to create a Macro, you will see how convoluted the process is. The other items still available on the left nav are limited uti...
-
Joe Conti님이 에 댓글을 입력함
As a software development firm, we understand the challenge of juggling priorities. In looking at this from the value versus level of effort perspective, where does Zendesk sit? Is it not valuable ...
-
Joe Conti님이 에 게시물을 만듦
How do I create a trigger to notify me when a ticket is updated with an internal note?
답변함As a support manager, I'd like to be notified when any of my agents add an internal note to a ticket. Typically the internal notes are questions about how to respond, how to solve the issue, etc. ...
-
Joe Conti님이 에 댓글을 입력함
Yes duplicating an article would be very helpful.