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Jim Saunders
가입한 날짜: 2021년 4월 15일
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마지막 활동: 2021년 10월 22일
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님의 최근 활동 Jim Saunders
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It can be embarrassing, when reviewing a customer's history, to miss a large chunk of their tickets, simply because a duplicate organization may have been set up using a short name, or former name, etc.
댓글 보기 · 2018년 1월 09일에 게시됨 · Jim Saunders
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I was surprised when I searched for instructions on how to merge the tickets of two organizations that I found this thread, rather than instructions.
In my case (I don't know how) I have the same organization in Zendesk twice.
And, of course, they are very active clients and tickets are randomly spread across the two orgs.
This is making life kind of difficult.
Our local Zendesk "guru" is out of the office this week.
Hopefully he can figure a work-around of some sort.
Thanks,
Jim
댓글 보기 · 2017년 4월 17일에 게시됨 · Jim Saunders
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