Sean Morrissey
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총 활동 수42
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수0명
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나를 팔로우하는 사용자 수1명
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투표 수3
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플랜 수26
활동 개요
Sean Morrissey님의 최근 활동-
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I have not seen the issue lately, thank you.
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I am noticing when I use the summarization option on a ticket one of my employees in Mexico replied to, the summarization is in Spanish. The entire ticket thread is in English and the agent has Eng...
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After getting the invite, the generative ai option is in the admin center. However there is no save button, so I cannot activate it. ***resolved the issue is the save button is not visible when acc...
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This sounds similar to the lack of support when using google groups as well. I wish Zendesk would listen to how customers use their product. They could develop some great vertical market case studi...
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No resolution from Zendesk. After their nice public comment offering to assist, they immediately replied to my support ticket (well 5 days later) saying they do not support google groups and closed...
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I had the same issue....just call your zendesk sales rep and switch from ring central to zendesk talk.
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For the past 10 years this worked like a champ. Now when I send an email through zendesk, google is sending an email back to the zendesk email address creating a duplicate message in zendesk which ...
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There appears to be a glitch with the introduction of simplified messaging and/or the new SPAM filtering that has broken google groups seamlessly working with zendesk.
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I have noticed since switching to the new html format that I have an issue with emails that flow through google groups. When I have a ticket and send a public reply that goes to a google group, the...
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Ben: Thank you. I really enjoyed this tip and I am using your suggested template.