Tom Bamert
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And the funny thing is that small business most likely make up most of the business, especially for talk. There is no way Talk meets Enterprise needs with all these missing call center features.
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It is becoming apparent that Zendesk has gone down the deadly path of many other software companies. They are continuing to add products to their software suite and failing to improve their existi...
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This lack of capability and the current lack of clarity in the documentation is not acceptable for any call center solution. We have been told by Zendesk we can do this with the API, but that is n...