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Benjamin BAUDOUIN

가입한 날짜: 2021년 4월 16일

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마지막 활동: 2022년 6월 03일

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님의 최근 활동 Benjamin BAUDOUIN

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댓글Utilisation des articles de la base de connaissances

Y a t-il possibilité de modifier la barre d'outils pour ajouter/ modifier des fonctionnalités.

pourquoi l'éditeur est si archaïque ne permet pas de "clear formating", de créer simplement des listes descriptives ( type dl dt/dd ). ou l'insertion de templates préparés pour les rédacteurs

dans l'éditeur de texte rien n'est permis pour selectionner une balise specifique ( div> p> span  etc)
comme pourrait le permettre d'autres editeurs comme tinyMCE voire Tinymce Bootstrap Plugin , Trumbowyg ....



댓글 보기 · 2022년 6월 03일에 게시됨 · Benjamin BAUDOUIN

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댓글Personnalisation du centre d’aide Zendesk

Bonjour, dans l'éditeur de texte , le rendu est défini par la feuille de style "feuille de style user-agent"
et ne prends pas en compte la feuille de style.css du thème/template.

Comment faire pour que cela soir pris en compte par l'éditeur de texte ?


댓글 보기 · 2022년 6월 03일에 게시됨 · Benjamin BAUDOUIN

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댓글How to manage the help center

Michael Froeming in your comment https://support.zendesk.com/hc/en-us/articles/4408881835546/comments/4408889559962

the related article link is wrong, it is the article were we  are right now.

댓글 보기 · 2022년 6월 03일에 게시됨 · Benjamin BAUDOUIN

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커뮤니티 댓글 Discussion - Tips and best practices from the community

댓글 보기 · 2022년 3월 08일에 게시됨 · Benjamin BAUDOUIN

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커뮤니티 댓글 Q&A - Help center and community

댓글 보기 · 2022년 3월 08일에 게시됨 · Benjamin BAUDOUIN

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댓글Personnalisation du centre d’aide Zendesk

Bonjour je rencontre un problème pour ce qui est du

{{#is current_locale.name 'English (US)'}}
  English
{{else}}
  {{current_locale.name}}
{{/is}}

j'aurais voulu utiliser adapter à la langue dont le name est d'après le json :

{"url":"https://ebpsupport.zendesk.com/api/v2/locales/fr-ci.json","id":1542,"locale":"fr-ci","name":"French (Côte d'Ivoire)","native_name":"français (Cô

"name":"French (Côte d'Ivoire)",

pour avoir ceci >>>

{{#is current_locale.name "French (Côte d'Ivoire)"}} Texte {{else}} {{current_locale.name}} {{/is}}

mais il m'affiche comme message d'erreur :

"A block helper hasn't been closed properly".

댓글 보기 · 2021년 4월 29일에 게시됨 · Benjamin BAUDOUIN

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커뮤니티 댓글 Feedback - Help Center (Guide)

Hi Jessie,

 

I'll try to explain it step by step.

on october 15TH, i used this method to add comment to negative votes.

https://support.zendesk.com/hc/en-us/community/posts/245418027/comments/360001472548

But they wanted then that only connected people could make negative vote and i managed it with handle bar.

So when we aren't connected we have the ake "No/downvote"when we hover the button no , a tooltip appears , saying that you must be connected to add a negative vote

on NO button the login/sign in panel appears

once/if already  connected you still have the "No/downvote" buttonwhen a user clicks the "No/downvote" button, the vote count goes up, and the comment form appears.

and the problem is that if the user leave the page or refresh it , the vote count still we the updated amount ( here 32) even if he hasn't submitted the form.

So the solution could be that the vote count goes up on the blue sbmit button not on the "No/downvote" button.

 

I don' t have problems with the "Yes/upvote" button

 

Do you now understand , I can had the script i used if necessary or give you an url of an article with the vote system, if you need.

Maybe you have a better solution?

 

 

 

 

댓글 보기 · 2018년 12월 28일에 게시됨 · Benjamin BAUDOUIN

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커뮤니티 댓글 Feedback - Help Center (Guide)

Hello all, is there a solution , to avoid the amount increasing , if the submited button isn't clicked. Because using this method , the vote sentence increse when the "no" button is clicked not when the submit button is clicked .

https://support.zendesk.com/hc/en-us/community/posts/245418027/comments/360001472548

Do you understand what i mean ?

 

댓글 보기 · 2018년 12월 27일에 게시됨 · Benjamin BAUDOUIN

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