Robyn Casanova
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Agreed. I don't understand the purpose of following an article, if not to receive notifications on updates.
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+1
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답변함My company uses Guide as a standalone product, meaning we currently do not utilize Support, Chat, etc. This means that our users self-serve resolutions through our KB documentation within Guide. S...
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My company is new to the Zendesk suite and while we appreciate the availability of Community as a service, it lacks modern features, i.e., nesting of topics, this would make the product that much b...
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Agreed and upvoted. My initial request/post: My company would like to customize the emails sent from Zendesk for "posting of a new article in a section". SCENARIO: KB User subscribes to (follows) S...