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Tyler Tew
가입한 날짜: 2021년 4월 15일
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마지막 활동: 2021년 10월 22일
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님의 최근 활동 Tyler Tew
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As with everyone else in the comments, I agree that this really needs to be implemented. It would give us significantly more options for reporting.
From what users are saying to how agents are responding, comment details could provide a great deal of insight.
댓글 보기 · 2021년 5월 19일에 게시됨 · Tyler Tew
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@... see you've made a few comments in the past about a new integration. I've got a couple of questions on that.
Will this new integration support custom ticket forms? The ability to ensure that certain details are always included in tickets/requests would be appreciated.
Is this new integration in the works currently? If so, can you share what sort of timeline you're aiming for?
댓글 보기 · 2021년 4월 15일에 게시됨 · Tyler Tew
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I agree with Peider above.
Given this security issue was called out >2 years ago at this point it this really should have been addressed.
I would expect the given the sheer volume of emails that get processed and handled by Zendesk, this would have been a priority well before now.
댓글 보기 · 2021년 3월 17일에 게시됨 · Tyler Tew
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2021년 1월 05일에 게시됨 · Tyler Tew
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