Tim G
-
총 활동 수138
-
마지막 활동
-
회원 가입일
-
내가 팔로우하는 사용자 수0명
-
나를 팔로우하는 사용자 수0명
-
투표 수31
-
플랜 수80
댓글
Tim G의 활동에 대한 투표 수-
Thanks Parag! I was doing Zendesk training for someone yesterday, and I watched them stumble into this confusion when they were creating a view (they're a full agent): - They went into the 'manage ...
-
Nice tip Dan!! 👍 We've been using signatures slightly differently, so we weren't able to re-use the signature field specifically for this. What we did to get around it was: 1. Created a custom fiel...
-
Thanks Lisa - I've added a comment to https://support.zendesk.com/hc/en-us/community/posts/4408860510490/comments/4435859872410 I think the ability to access the admin center completely independent...
-
Hi Jani, Good idea!! I find myself digging into NPS stuff quite a bit, so I have something very similar going on. I basically did exactly what you said, which was to create 3 custom standard calcul...
-
👍 Excellent write-up Josef! I stumbled across this issue again today in looking to share a new dashboard - FYI there's another post with a few votes on it over here too: https://support.zendesk.com...
-
Good to know - and thanks for reaching out Vincent!! Let me know if you need any volunteers for pilot / beta etc :) Would be happy to do that!
-
Interesting! Good to hear... Vincent, do you have any info on that too please? As well as the variable filter component, we're really keen to get the email version of that working too - so that you...
-
I think we're after the same thing Daniel! - trying to set up personalised dashboards - AND also email them to the individuals. I raised a ticket about this and while there are 'Variable Filters' w...
-
Hi Team! Is there anything in the works to let admins 'allow-list' certain addresses please? We see more and more emails getting caught by 'Detected email as being from a system user' - but they'r...
-
+1 on holiday hours too! We also have different shifts around the world, so blocking out a holiday at the 'day' level isn't granular enough. We'd love to see the ability to set these hourly. At the...